As the weather cools and the holiday season approaches, now is a perfect window for foodservice operators to focus on preventive maintenance. The months ahead bring higher demand, colder temperatures, and increased equipment strain. Without a solid maintenance strategy in place, you could be facing unexpected failures during your busiest time of year. Act Now […]
Commercial kitchens are the heart of the foodservice industry, where efficiency and quality go hand in hand. However, the equipment that powers these kitchens can be prone to failures, leading to costly downtime and potentially impacting business operations. Understanding the most common ways commercial kitchen equipment can fail is crucial for prevention and ensuring smooth […]
In the fast-paced world of foodservice, maximizing operational efficiency while controlling costs is essential. Connected cooking equipment has revolutionized kitchen operations, becoming a cornerstone of success. However, the financial landscape for this critical equipment has shifted dramatically. Between January 2022 and October 2024, replacement costs for commercial kitchen equipment have risen significantly—24% for refrigeration units […]
The Challenge of Multi-Location Management Operating a business across numerous locations introduces a range of challenges. From maintaining consistent customer experiences to ensuring equipment reliability and adherence to safety protocols, the tasks can quickly become overwhelming. Traditionally, these responsibilities required significant manual oversight, with Facilities Managers physically visiting each site to ensure everything ran smoothly, […]
In the fast-paced foodservice industry, a broken piece of kitchen equipment can bring operations to a screeching halt. From dead ovens to busted refrigerators, equipment failures cause more than lost revenue and unhappy customers. The reactive repairs needed to get back up and running come with steep costs that drain restaurant profits over time. The […]
Equipment failure is inevitable, but how foodservice and retail facilities respond to it can make all the difference in operational costs. Reactive maintenance has long been the default strategy—run equipment until it breaks, then scramble to fix or replace it. This approach may seem cost-effective, but it carries hidden costs that add up over time. […]
Preventative maintenance might feel more expensive, but it often saves money in the long term. On the other hand, emergency equipment replacement drains budgets, jeopardizes customer comfort, and negatively impacts your bottom line—especially when it happens during peak heating or cooling season. Still, run-to-failure is a popular strategy used by businesses hoping to squeeze every […]
Mother Nature is always full of surprises. No one ever knows with absolute certainty what extremes the weather might deliver, from freezing cold or blistering heat to a hurricane or tornado. This scenario is particularly challenging for operations leaders. No business wants to be forced to close its doors, but is it possible to brave […]
Food retailers are under mounting pressure to reimagine physical stores in order to keep pace with consumer needs and wants. According to McKinley, the pandemic, combined with evolving customer preferences and macroeconomic trends, has converged to reshape the traditional role of food retailers. As supermarkets continue to adapt, technology is crucial for success. To contend […]
It’s hard to believe, but we first introduced our platform to the commercial market a decade ago. Since then, we’ve been working hard to continuously improve our solution, learn even more about the challenges our customers face with their businesses, and refine and further develop our system to meet those challenges head-on. The beauty of […]
Packaged rooftop units (RTUs) are essential to most commercial operations. They are vital to every cool ice cream shop on a hot day, warm coffee shop on a cold one, and now (more important than ever) the increased ventilation required for restarting business mid-pandemic. Because of RTUs’ key role in delivering a great customer (and […]
According to the 2019 Connex Retail Facilities Maintenance Industry Benchmarking Report, the cost of repairs and maintenance is closely related to the age of the building. Connex surveyed a wide variety of multi-site retailers and found that the average R&M budget per store nearly doubled for stores aged 11-20 years-old, when compared to stored aged […]
