Everyone works hard in the foodservice industry, but arguably no one works harder than hot water. Hot water is essential for sanitation and critical to keeping an establishment up and running. Without it, downtime is inevitable, and with downtime comes lost profits, frustrated employees, and unhappy customers—three things every establishment wants to avoid. The good […]
Mother Nature is always full of surprises. No one ever knows with absolute certainty what extremes the weather might deliver, from freezing cold or blistering heat to a hurricane or tornado. This scenario is particularly challenging for operations leaders. No business wants to be forced to close its doors, but is it possible to brave […]
In the food retail industry, employee productivity, performance, and happiness are all key factors in the overall success of an organization. But the goals tied to each can’t be met overnight. Instead, it takes a true commitment to employee training to get there. In recent posts, we’ve talked about the consequences of The Great Resignation […]
It’s no secret that operational goals are intrinsically tied to the long-term success of a business. These shorter-term objectives are meant to drive the overall strategic plan and contribute to the achievement of the big picture. Operational goals help ensure that day-to-day business functions are running smoothly and provide concrete targets to work towards. While […]
How Automating Tasks Can Help Make Employees Jobs Easier and Reduce Turnover These days it’s hard to ignore the phenomenon dubbed The Great Resignation, but for business owners everywhere, it’s even harder to keep employees. Workers are leaving their jobs at unprecedented rates—47 million Americans called it quits in 2021—which has left employers struggling to […]
Making headlines is a dream come true for any business owner or restaurateur unless it’s for making customers sick due to improper food storage. Preventing critical issues related to safe-holding temperatures in walk-in coolers and freezers is an essential part of keeping food safe. According to the USDA Food Safety and Inspection Service, bacteria […]
Energy is the lifeblood of most businesses, especially for restaurants and retailers. It does more than just power the lights; energy makes equipment run and keeps employees and customers feeling comfortable. But with consumption comes waste, and a lot of it. Researchers at MIT estimate that commercial buildings account for 20% of all the energy […]
For facilities managers, the change in season also ushers in the need for maintenance on HVAC units as businesses shift from cooling to heating. Regular maintenance is a key part of making sure an HVAC system is running optimally, but merely performing seasonal check-ins won’t protect your equipment against catastrophic failure. That’s a job for […]
The food service industry was hit hard by the pandemic and unfortunately, the problems aren’t in the rearview mirror just yet. When restaurants across the nation were forced to close, owners looked forward to a time when their empty tables would be full again. But with that day here, many are still struggling; not because […]
Hard-to-find operational efficiency improvements are all around us. For instance: Is your store lit up all night long? How cold or warm is your staff making your facility? How much of your repair and maintenance spend is actually necessary? All great questions that until a few years ago would have required you to be at […]
Just as the Internet has revolutionized our lives over the past 20 years, the Internet of Things (IoT) promises another upheaval to the way we work in the years to come. The Internet forever altered the way we communicate with each other and gather information in order to make decisions and run our lives. Acting […]
At MUFSO today, we attended an interesting presentation about an important topic for all restaurant organizations: safety. Customers and employees are the driving forces behind any successful restaurant so their safety and well-being is a top priority for restaurant managers. When a restaurant is identifying opportunities to keep its customers and employees safe, it doesn’t focus only […]
