Ghost kitchens – companies providing kitchen infrastructure for new or existing food service concepts looking to expand quickly with delivery-only offerings – are rapidly gaining steam in our “new normal” and are poised to transform a significant portion of the food service industry. While there are a few...
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In the hospitality industry, the customer experience is obviously critical. Part of the customer experience in dine-in facilities is their physical comfort, and part of our SiteSage solution helps to ensure consistently comfortable restaurant temperatures through our enterprise-wide control and diagnostics of heating and cooling systems. However, as restaurants...
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With all the COVID-related challenges in retail and food service these days, we’re all looking for ways to controls costs. While it may be a bit tedious to wade through, there are some changes to the federal tax code that may provide some relief. We’ve come across some updates...
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As restaurants and retailers begin reopening across the country, we have been reflecting on how our “new normal” in a pandemic-wary world will change the ways in which our food service and retail customers act. For our typical users, who are focused on facilities maintenance, energy consumption, or food safety...
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Restaurants are being allowed to re-open in many parts of the country, typically with some level of restriction that may vary widely from state to state. In my home state of Massachusetts, one of the hardest hit by COVID-19, restaurants have been able to re-open as of last week –...
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At a recent industry event, held just before the outbreak of the coronavirus pandemic, Powerhouse Dynamics’ customer Inspire Brands, which owns Arby’s, Buffalo Wild Wings, Sonic, Rusty Taco and Jimmy John’s, gave a presentation on its innovative and industry-leading use of “internet of things”-based technology to save time, money and...
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Earlier this week, we hosted a webinar and invited two of our valued customer partners, Five Below and Lush Cosmetics in an informal panel discussion on facilities best practices to mitigate the impact of the coronavirus. Amy Stelmaszyk, Energy Systems Manager for Five Below and Richard Outhwaite, Sustainability Analyst with...
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I think we can all agree, these are uncharted waters for everyone. It’s time to put our risk mitigation plans in place and think hard about the decisions we must make. And we are trying to do all this while ensuring our families and our teams remain safe. Coronavirus has...
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It’s safe to say we now find ourselves in a new reality with the outbreak of this global pandemic known as COVID-19. I trust all of our friends and colleagues in the industry are taking every measure to ensure the safety of themselves, their teams and their customers. I’m encouraged by...
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Among the many benefits technology can bring to food service operators, we often talk about reducing costs, including labor, energy, and equipment maintenance. This week, the Wall St Journal wrote an article on the food service industry and the application of technology. The article offers an interesting perspective. Instead of...
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(cross-posted from the ServiceChannel blog) ServiceChannel works with a range of partners in adjacent solution categories, bringing best-of-breed capabilities to the facilities management ecosystem. This is the next in a series of guest posts from our partners highlighting how these new technologies are driving innovation and real value across the...
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Real-time Equipment Data, Maintenance and Uptime – SiteSage Integration with ServiceChannel It’s amazing what you learn about your critical equipment when you get remote access to real-time performance data. In thousands of SiteSage installations at small commercial facilities – mostly chain convenience stores, restaurants, and retailers – we have seen...
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