Highlights

When looking at a particular piece of equipment, Highlights will be the tab you are first directed to. You can rename your equipment by clicking on the pencil icon to the right of its name. Similar to the location view, you can select Manage Widgets on the far right to limit the widgets shown, save […]

Current Status

This tab is similar to the Current Readings widget, but it is useful when displaying large amounts of information. The below example is from a Middleby Marshall conveyor oven. 

Equipment – Location View

This section will list all of the connected equipment that is associated with a location. You do not need to add equipment or do any manipulation on this page. Open Kitchen will handle all of the provisioning for your equipment automatically. To navigate to a particular piece of equipment, either click on its blue name […]

Location View

All features highlighted in this section are related to particular locations. For account-wide functions, please view the other sections associated with the Navigation Menu. Clicking on a location’s name in any report or table in Open Kitchen will bring you to the location Snapshot. You can also navigate to a location using the dropdown shown […]

Snapshot

The Snapshot is a summary of the situation at the location. You can reveal or hide any of the available widgets via the Manage Widgets button on the far right. If you choose to change which widgets are visible, you can select “Set as Default” to have that layout apply to all locations you view. […]

Alerts Sent

This section will provide detail on which alerts are being sent out, which user received the alerts, when they received the alerts, and what the alert actually said. Navigate to the alert and user you wish to see using the search bars in the upper left. Depending on how you have the Group Columns feature […]

Reports

This Admin section may not be useful for most Connected Equipment / IoT Capable Equipment installations. It will start on the Manage Subscriptions tab by default. It provides access to a set of pre-defined reports for specific use cases. For example, if you’re monitoring food safety temperatures, you can have users to subscribe to daily, […]

Individual Alerts

This section of alerts is completely independent of all other alert functionality. Configurations, suspensions, subscriptions, and settings from other Alerts sections will not apply to any settings in the Individual Alerts section. The only overlap is that users will not appear as an option in this section unless they have a selection made in the […]

View All Subscriptions

This section is similar to Manage Subscriptions in that it shows which users are subscribed to which types of alerts. The key distinction is that this section will show each individual instance of an alert that a user is subscribed to, not just which categories they’re subscribed to. Also, users cannot be subscribed or unsubscribed […]

Configure Alerts

By default, this section will appear when you navigate to Admin – Alerts. This page is used to activate, deactivate, configure, and suspend general alerts that users on your account can subscribe to. Use the selection field in the upper left corner to choose which alert you wish to view. The Equipment and Connectivity tabs […]

Manage Subscriptions

This section of alerts provides insight into which users are subscribed to specific alerts. Use the search function, scroll through the table, or change the “Group Columns” parameter to view which alerts have subscribed users. If you select a user’s row, you can subscribe or unsubscribe them for that specific alert.   If the user you’re […]

Operating Hours

This section is for managing how Open Kitchen tracks operating hours for your locations. Certain alerts, reports, and other features can reference these schedules to improve performance. You can also create date restricted schedules for temporary changes (like holidays or renovations). To begin, click on the Add Schedule button indicated below. In the popup you […]