https://www.loom.com/share/cb4314704dd6444d920872a49374cc61?sid=c1d20516-baa7-464c-a313-44e48f05e65c The video provides instructions on accessing and generating reports for beef sheets and heat and hold logs for Arby’s restaurants, both corporate and franchise, using the new open kitchen system. It explains how to navigate to the desired location, access the snapshot page, select the appropriate report widget, choose the date for the report, […]
Default configuration: D1: Automatically enabled for digital sensors (ie. Door Sensors) D2 and D3: Automatically enabled for 1-Wire Temperature Sensors Configurations can be changed by calling support at (844) 545-1515 Ext 5 to enable either type of sensor on all ports. Sensor Limits: Digital Sensor ports can take one (1) sensor each 1-Wire Temperature Sensor […]
https://www.loom.com/share/e2f463b3b8364e8e8acee16356de79a0?sid=d67a8948-aa8f-4f46-974a-6d318896f97a The video provides a step-by-step guide on setting up a user in the OpenKitchen and SiteSage platform. It begins with logging into the relevant customer account, accessing the admin and user section, and clicking on "add user." Different user levels are explained, including regular user, enterprise admin, admin, food safety user, culinary user, and […]
https://apps.microsoft.com/detail/9n36vj80l48g?hl=en-us&gl=US https://apps.microsoft.com/detail/9nnhps1x1ckw?hl=en-us&gl=US https://play.google.com/store/apps/details?id=com.powerhousedynamics.openkitchen&hl=en_US&gl=US https://play.google.com/store/apps/details?id=com.powerhousedynamics.emonitor&hl=en_US&gl=US https://apps.apple.com/us/app/open-kitchen/id1555018566 https://apps.apple.com/us/app/sitesage/id404820611
Downlink LED (Version 1 Icon is ) This LED describes the serial communication between the CWM and the OKE (Open Kitchen Equipment). LED Activity PHD Technical Definition Common Definition ████████ Searching for OKE communication port Searching for new equipment. ● ● ● ● OKE communication port is known. An OKE message was NOT received within […]
Many corporate offices limit the setpoints of your HVAC units as well as the amount of adjustment that is able to be made. This is often set to +/- 2 degrees but varies by customer. If you find you are hitting lockout limits or are unable to adjust your thermostats, please contact us so we […]
Open Kitchen Secure Access Point Network Configuration The Open Kitchen Secure Access Point (SAP) is configured for DHCP network connection by default. But if the SAP is running firmware > rev 1.0.0, it can be reconfigured for a static IP address: Power on the SAP. Once it has booted up (about 2 minutes), change the […]
System Status Indicators When the main thermostat screen is displayed, the on-screen labels indicate the following.System Operation mode indicator "SYS OFF" displayed > System is OFF"SYS MOT"1 displayed > System is OFF and Minimum Off Time (MOT) delay On is active"HEAT ON" displayed> System is ON and heating"COOL ON" displayed > System is ON and […]
SiteSage Gateway Reset and Static Connection To do so: Press the Reset Button next to the row of 3 lights once This will cause the Data and Link lights to flash Once they are done flashing they should turn Green for a second then will turn off Press the reset button a second time once […]
Best Practices for ensuring connectivity to SiteSage/Open Kitchen Option 1 – Generally, it is best to whitelist our utilized URLs for specific ports for Ethernet connection (*.emonitor.us and *.sitesage.net). If your firewall does not have DNS capability, please see Option 2.For specific URLS, gateways use push.emonitor.us. SAPs use secure10.sitesage.net or secure192.sitesage.net. Option 2 – You may […]
