This section will go over adding, removing, and editing users on your account. Once selected, a table highlighting all of the users with access to your locations will be shown. You can use any of the table’s columns to narrow the search amongst already registered users. By default, only the Add User icon will be […]
Automated messages to emails, cell phones, and/or the mobile app are configured in this section under Admin functions. There is some complexity related to configuring and customizing alerts to best handle your use case, so please read each section carefully. Note: The Escalations section is not utilized for the Connected Equipment program at this time.
This section holds the information tied to your account as a whole. You can change the address of the account, update the logo that appears in the upper right of the screen on all pages, and enable webhooks from the Account Info tab. Updating the logo will require you to choose an appropriate file from […]
In Open Kitchen, sites can be added in hierarchies and groups for use in other sections. By default, hierarchies are referred to as “Regions” and “Sub-regions”, but you can add whatever terminology you prefer using the Rename Hierarchy Levels action on the right side of the screen. Selected rows will be highlighted blue. Your selection […]
All of the functions listed below are restricted to the Enterprise Admin or Admin User Types.
This section displays all of the kitchen equipment you have connected to all of your locations. You can find location information, equipment make, model, serial number, UUID, sensor_id, and last read (most recent time the machine sent data to Open Kitchen) within the Columns options.
This page provides insight into all of the kitchen equipment you have connected to Open Kitchen. The Tab Navigation section will show different tables crafted specifically for the type of units connected to your account. Product Count is the only generic tab, but it may not be applicable for all types of equipment. The Table […]
The Food Safety section consists of Temperature Incidents, Task Exceptions, and Task Management. Please note that the functions in this section will vary based on the type of equipment you have. Temperature Incidents highlight alert incidents and gives increased detail in a summary format via a table similar to the previous topics. Task Exceptions looks […]
When you sign into Open Kitchen, there will be a menu on the left side of the screen that is used to guide you through the available functionality. The current section you are viewing will be highlighted orange. Depending on your screen settings, the menu may be hidden. Please zoom out your screen if you […]
The Open Kitchen Spotlight is a great way to view the status of multiple locations at a glance. You can isolate by alert color (set in the Alerts section), particular issues, or just view all locations with or without active alerts. The Display Filters adjust the map and table to show only the items selected […]
To change the operating mode, press the Mode Button then use the Up and Down arrow keys to select the desired mode. Select Done to set the mode. System Modes • OFF: System is off. No heating or cooling will come on. If system was on, it will tumoff immediately.• HEATING: Only heating will occur.• […]
