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When you sign into Open Kitchen, there will be a menu on the left side of the screen that is used to guide you through the available functionality. The current section you are viewing will be highlighted orange. Depending on your screen settings, the menu may be hidden. Please zoom out your screen if you […]
Once your location is provisioned by Powerhouse Dynamics, you will receive a welcome email asking you to login. The login URL is listed below for reference. We do not keep a record of passwords, but if (after initial setup) you forget your login information, there is a “Forgot Password?” prompt included. Your Username will be […]
This thermostat is compatible with most HVAC systems, including the following: 24VAC systems Note: requires both the 24R and 24C (common) wires Standard gas/oil/electric heating systems 1 stage heating and cooling 2 stage heating and cooling Heat Pump systems: 1 stage heating and cooling 2 stage heating and cooling 2nd or 3rd stage Auxiliary heating […]
SmartStat Thermostat RF Communications Mi-Wi® (802.15.4) Display 3” black & white Display Backlight Blue Color White Programmable 7 day, 4/6/8 periods per day Power 24 VAC from HVAC Stages 3 Heat (HP)/2 Cool Modes Heat/Cool/HP Temp Sensor Remote Indoor and/or outdoor (optional) Humidity Sensor Onboard Features Display signal strength, thermostat/RTU name Optional display of RTU […]
In order to look at the data for the door sensors (this can be used for Temperature sensors as well), the best bet is to go to the Data Sources tab and click into icon shown in the View column. This will display as 1s and 0s, however, and may not be the best way […]
Due to the nature of wireless signals, the effective range of the Secure Access Point will vary depending on the location’s layout. Obstructions including walls, ceramic tiles, metal structures, heavy equipment, other signal producing devices, etc. can alter the distance that equipment can effectively connect. To optimize the chance of a strong connection, please consider […]
To factory reset the CWM, briefly tap the button indicated below with a paperclip or other small object.The LEDs will flash and then go solid.When they are solid, press the reset button again.
I cannot login to the system/my password has expired Please see our articles on Logging In and Password Resets. I’ve stopped receiving all reports/alerts or am unable to see any information on my system while logged in Please see our article for Missing Reports/Alerts. If the steps in there do not work, it’s likely that […]
Perform a swap test when a thermostat has a blank display screen, and another thermostat of the same model is present with a display screen. The swap test determines whether the Blank thermostat is blank because it’s not getting power, or because the thermostat itself is inoperable. Take the front plate of the blank thermostat […]
