The Snapshot is a summary of the situation at the location. You can reveal or hide any of the available widgets via the Manage Widgets button on the far right. If you choose to change which widgets are visible, you can select “Set as Default” to have that layout apply to all locations you view. […]
WiTemp+ Battery Replacement Remove the lid from each sensor by pressing inward on the tab on the right side of the sensor (see pic with arrow) and lifting the lid, then install the batteries. IMPORTANT: Do this step one sensor at a time as mixing up the lids with the ID numbers will cause a […]
SiteSage Gateway Troubleshooting Steps The first challenge with troubleshooting a gateway is locating the device. Some locations have gateways connected by Ethernet near their IT equipment or in the office. Others have WiFi gateways that could be anywhere on site. Once located, please follow the steps below. Support is available to assist at any point […]
https://www.loom.com/share/e92f4b9d452d476a962747a43e12d2ce?sid=775a90a3-4f8e-43bc-affd-3e464df6ec73 The above video goes through the basic Gateway Troubleshooting Steps. For written instructions, please see Gateway Troubleshooting Guide
