Once your location is provisioned by Powerhouse Dynamics, you will receive a welcome email asking you to login. The login URL is listed below for reference. We do not keep a record of passwords, but if (after initial setup) you forget your login information, there is a “Forgot Password?” prompt included. Your Username will be […]
• AUTO FAN: Fan automatically operated by the HVAC system.• FAN ON: Manual Fan mode. Fan stays on until mode is changed back to Auto.Optional Fan ModeFan Cycler. If the Fan Cycler feature is enabled in the Installer Setup, the additional fanmode "Cycle" will be shown in the Fan Mode menu. This mode cycles the […]
https://www.loom.com/share/b39b59c7ca70454db8ccecf5a9dcf792 The above video goes over the basic troubleshooting steps for a Secure Access Point (SAP). For written instructions, please see Secure Access Point (SAP) Troubleshooting
If no lights are lit, check the power cable and the breaker for the outlet. The power light will be solid green. Either the 2G or 5G light should be lit. It will be flashing or solid green. Only one of those lights will be in use. Confirm that the Ethernet cord is properly connected. […]
WiTemp+ Battery Replacement Remove the lid from each sensor by pressing inward on the tab on the right side of the sensor (see pic with arrow) and lifting the lid, then install the batteries. IMPORTANT: Do this step one sensor at a time as mixing up the lids with the ID numbers will cause a […]
SiteSage Gateway Troubleshooting Steps The first challenge with troubleshooting a gateway is locating the device. Some locations have gateways connected by Ethernet near their IT equipment or in the office. Others have WiFi gateways that could be anywhere on site. Once located, please follow the steps below. Support is available to assist at any point […]
https://www.loom.com/share/cb4314704dd6444d920872a49374cc61?sid=c1d20516-baa7-464c-a313-44e48f05e65c The video provides instructions on accessing and generating reports for beef sheets and heat and hold logs for Arby’s restaurants, both corporate and franchise, using the new open kitchen system. It explains how to navigate to the desired location, access the snapshot page, select the appropriate report widget, choose the date for the report, […]
