Equipment Insights – Food Prep

This page provides insight into all of the kitchen equipment you have connected to Open Kitchen. The Tab Navigation section will show different tables crafted specifically for the type of units connected to your account. Product Count is the only generic tab, but it may not be applicable for all types of equipment.  The Table […]

Food Safety

The Food Safety section consists of Temperature Incidents, Task Exceptions, and Task Management. Please note that the functions in this section will vary based on the type of equipment you have. Temperature Incidents highlight alert incidents and gives increased detail in a summary format via a table similar to the previous topics. Task Exceptions looks […]

Navigation Menu

When you sign into Open Kitchen, there will be a menu on the left side of the screen that is used to guide you through the available functionality. The current section you are viewing will be highlighted orange. Depending on your screen settings, the menu may be hidden. Please zoom out your screen if you […]

Spotlight

The Open Kitchen Spotlight is a great way to view the status of multiple locations at a glance. You can isolate by alert color (set in the Alerts section), particular issues, or just view all locations with or without active alerts. The Display Filters adjust the map and table to show only the items selected […]

Pulling Beef Sheets and Heat n Hold Reports (Video)

https://www.loom.com/share/cb4314704dd6444d920872a49374cc61?sid=c1d20516-baa7-464c-a313-44e48f05e65c The video provides instructions on accessing and generating reports for beef sheets and heat and hold logs for Arby’s restaurants, both corporate and franchise, using the new open kitchen system. It explains how to navigate to the desired location, access the snapshot page, select the appropriate report widget, choose the date for the report, […]

Open Kitchen User Setup (Video)

https://www.loom.com/share/e2f463b3b8364e8e8acee16356de79a0?sid=d67a8948-aa8f-4f46-974a-6d318896f97a The video provides a step-by-step guide on setting up a user in the OpenKitchen and SiteSage platform. It begins with logging into the relevant customer account, accessing the admin and user section, and clicking on "add user." Different user levels are explained, including regular user, enterprise admin, admin, food safety user, culinary user, and […]

Mobile App SiteSage/Open Kitchen (Video)

https://www.loom.com/share/39963527425c466485dc8e0e25127afe?sid=ae1d8c91-76be-42ed-a802-c168c0a8667f The above video goes through the Open Kitchen and SiteSage applications. While the applications are very similar, SiteSage was built with Retail in mind while Open Kitchen is geared toward the food service industry. Once logged in, you’re able to see much of the same information as in the portal in the convenience of […]