The Restaurant Back of House Technology Explosion: Where is it Headed?

The pace of technology adoption for the back of house at multi-unit restaurant chains (as well as convenience stores, which are rapidly morphing into quick serve restaurants) continues to accelerate, offering both risk and opportunity. With so many technology vendors and so many new possibilities, how can operators and owners corral the potential and avoid confusion? Are we lost at sea or is the wave of new technology pushing towards new land?