Implementing and Scaling Automation Across Multiple Locations: 5 Key Considerations for Retailers and Restaurants

In today’s competitive business landscape, enterprises operating across multiple locations face unique challenges when managing operations, maintaining consistency, and driving growth. However, with the advent of the Internet of Things (IoT), businesses can leverage connected facilities to streamline processes, enhance performance, and achieve cost savings. Let’s explore five essential considerations for implementing and scaling automation across multiple locations, specifically for retailers and restaurants.

1. Ensure consistent customer experience.

Delivering a consistent customer experience across multiple locations is vital for building brand loyalty and customer satisfaction. Solutions like Open Kitchen and SiteSage provide the tools necessary to maintain uniform performance standards. These solutions enable real-time monitoring and control of thousands of kitchens, HVAC, and other equipment so that critical tasks like maintaining optimal food temperature, proper lighting, and efficient HVAC operation remain consistent across all locations.

2. Prioritize location check-ins and maintenance.

With numerous locations to manage, prioritization becomes crucial for efficient operations. Connected facilities offer enhanced visibility into refrigeration units, HVAC systems, lighting, and kitchen equipment. With real-time insights, retailers and restaurants can proactively address maintenance needs, reducing downtime and optimizing resource allocation. This proactive approach helps prevent equipment failures and ensures uninterrupted operations across all locations.

3. Create a maintenance repair plan and budget strategy.

Connected facilities provide a broader overview of facility performance, empowering decision-makers to plan and strategize for the future. Operations leaders can optimize maintenance repair plans and budgets by analyzing energy usage, equipment efficiency, and performance data. This data-driven approach enables cost savings by identifying areas where energy consumption is too high, maximizing equipment lifespan, and minimizing maintenance expenses.

4. Streamline menu and recipe distribution.

Distributing recipes across multiple locations for equipment such as rapid-cook ovens can be time-consuming and challenging. Solutions like Open Kitchen offer an automated menu and recipe distribution feature, leveraging cloud technology to streamline this process and eliminate the need for thumb drives and a manual recipe update process. With a centralized platform, recipes can be easily pushed to various locations, eradicating discrepancies and saving time and effort. This automation improves operational efficiency, reduces the chances of errors, and enhances consistency across the brand.

5. Ensure compliance with food safety procedures.

Maintaining compliance with food safety regulations is paramount for retailers and restaurants. IoT-based solutions provide tools for improved operations, reduced spoilage, and increased food safety. Real-time temperature tracking, automated alerts, and digital checklists ensure that food retailers can monitor and maintain proper storage conditions, mitigate risks, and adhere to regulatory guidelines consistently.


Scaling operations across multiple locations requires a strategic approach, and automation powered by IoT offers significant advantages for retailers and restaurants. Connected facilities lead to improved operational efficiencies, reduced costs, and enhanced customer experiences. Enterprises can successfully navigate the challenges of scaling across multiple locations by ensuring consistency, optimizing maintenance efforts, and leveraging automated processes.

Interested in how connected facilities can help streamline operations across a fleet of locations? Email one of our experts to start a conversation.


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